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Supervisory and Organizational (SOS) Measures
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Recruitment and retention of public child welfare §workforce is in crisis due to turnover caused by 1) §dissatisfaction with job; 2) excessive stress and §burnout, including vicarious trauma; and 3) a lack §of support from supervisors and organizations. The §Supervisory and Organizational Support (SOS) survey §instrument was created in response to the need for §reliable and valid instruments to measures issues §related to human services workforce turnover. This §book provides an overview of the related literature, §and good beginning evidence of content, construct, §convergent, and discriminant validity, and §reliability of the SOS survey instrument. As such, §the SOS survey can be used in studies of social §services workforce retention/turnover, and the §evaluation of practice and policy efforts aimed as §increasing worker retention. Additionally, this book §can serve as a case study for developing a valid and §reliable survey instrument.
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