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"We know what you should say. We say what you want to hear," promises Sorry, an agency that deals in apologies. Kris, Tamara, Wolf, and Frauke are pleased with their new business, which takes care of your messy emotional business no matter who you are. The cheating lover, or the cheated-on; the unfairly dismissed, or the unfair dismissers. Even a killer can buy their services... And there lies the flaw in an otherwise brilliant idea, as Kris and Wolf discover when they arrive at an apartment where a dead woman is nailed to a wall. Their objective is clear--apologize to the victim and dispose of the body, per the contracted agreement--but everything else is not. Why was she killed, and who is this killer? Is someone mocking them for playing God? Now the four friends must try to put together the pieces, as the plot grows ever thicker and the killer strikes again...