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Retention of Volunteers
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This study focused on the Australian health sector, §examining the factors that influence the intention §of volunteers to leave their employing §organizations. There is a general scarcity of §research concerning volunteer work, and §understanding health sector volunteers is §particularly important due to the significance of §their contribution in Australia. In exploring §volunteer work, this study has utilized a variant of §the Mathieu and Zajac (1990) model of organizational §commitment. In the health sector much of the work §performed by volunteers is very similar to that done §by paid employees. In addition, in the Australian §health sector volunteers and paid employees often §work alongside one another. The study discusses key §findings and presents recommendations for relating §to effective management of volunteers in the health §sector. As a secondary outcome, the study §demonstrates the value of judiciously using models §and measures normally associated with paid §employment in understanding volunteer activity. It §is anticipated that these outcomes will inform §future research within the volunteer sector.
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