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With the growth of complex projects, stakeholder involvement, and advancements in visual-based technology, metrics and key performance indicators (KPIs) are important factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this key data in a concise and consistent manner is a very important communication responsibility of all project managers. This 4th Edition of Kerzner's groundbreaking work includes all-new sections on: obtaining feedback on metrics, stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, agile and much more. The book companion website will include updated PowerPoint decks by chapter and a test bank for use in seminar presentations and project management courses.