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Process Assessment and ISO/IEC 15504
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267 b
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Process Assessment and ISO/IEC 15504: A Reference Book, 2nd edition, provides guidance on the emerging ISO/IEC 15504 Process Assessment Standard. Originally published in 2004 as the first book dedicated to the standard, this second edition represents an updated version of practical aspects of process assessment and includes new risk methods. Release of part 5 of ISO 15504 is also covered.The standard goes beyond quality audits, to help assess how well an organization performs. The book guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model.Process Assessment and ISO/IEC 15504: A Reference Book, 2nd edition is designed for practitioners, including managers of software firms, IT departments, quality assurance professionals and assessors using process assessment methods. The book is also suitable for researchers and advanced-level students in computer science and engineering.
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