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This text serves as a comprehensive introduction to the history, objectives, philosophies and techniques of industrial and systems engineering. All chapters have been thoroughly updated and a new chapter on simulation has been added. Divided into three parts, Part I gives the history of the discipline and introduces the concepts, Part II devotes individual chapters to each of the major methodologies and Part III illustrates how the industrial engineer blends all the detailed pieces into an integrated system and describes the complex interaction among system components.