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Building the New Enterprise: People, Processes and Technologies is your roadmap and sourcebook for building world-class IT infrastructures! People, processes and technology - in that order - are the key drivers of success with client/server and Internet technology. Building the New Enterprise delivers practical ways to maximize all three. It's filled with how-tos, metrics, forms, checklists, sample organization charts, job descriptions, schedules, methodologies, policies - everything you need to get results.