Livrare gratuită pentru comenzile peste 349,00 lei.

Verifică starea comenzii

Faceți parte dintr-o comunitate de iubitori de cărți din întreaga lume și beneficiați de o mulțime de avantaje Creați-vă un cont gratuit

Transport gratuit la punctele de livrare Pick Up peste 349.00 lei

Packeta 15.00 lei Serviciul de curierat Cargus 28.00 lei Easybox 20.00 lei FAN Courier 20.00 lei Punct FAN 16.00 lei Punct DPD 17.00 lei Curier DPD 25.00 lei

Contact

Cum să cumpăr

Ajutor

Contul meu

▸ Gol :-(

Livrare gratuită pentru comenzile peste 349,00 lei.

Aviation Performance and Productivity

Name: Aviation Performance and Productivity
Brand: Taylor & Francis Ltd
SKU: 15809744
Price: 1872.97 RON
Availability: InStock
Author: BUDD
ISBN: 9781472451583

BUDD

Limba

engleză

Carte Copertă tare

Codul Libristo: 15809744

Editura Taylor & Francis Ltd, octombrie 2019

Modern airports are dynamic and increasingly commercialised facilities that are designed and managed... Descrierea completă

Codul Libristo: 15809744

867 b

1 872.97 lei

șansă 50% Şanse de a obține acest titlu Când primesc cărțile?

Până la 30 de zile pentru returnare

Clienții au cumpărat de asemenea

Mystères au Grand Hôtel. Livre + CD MARIE-CLAIRE BERTRAND

Carte broșată

79.04 lei

Nur Dummheit? Jupp Balkenhol

Carte broșată

31.32 lei

PATAPAM, PIM-PAM RICARD BONMATI

Carte broșată

62.65 lei

Antic Hospital de Santa Caterina Gil Tort

Carte broșată

162.03 lei

Agatapisto Cromaziano kritische Geschichte der Revolutionen der Philosophie Appiano Buonafede

Carte broșată

182.57 lei

Shin Godzilla Hideaki Anno

Blu-ray

81.22 lei

Demon Slayer - Kimetsu no Yaiba: School Days 4 Natsuki Hokami

Carte broșată

45.53 lei

Volkssprache und Volkssitte im Herzogthum Nassau Joseph Kehrein

Carte broșată

202.17 lei

Modern airports are dynamic and increasingly commercialised facilities that are designed and managed to serve the needs of a diverse group of users, including airlines, passengers and, increasingly, private shareholders. Essays in this Volume investigate the implications of privatisation and changes in global airport regulation on airport pricing, the experience of airport privatisation in selected global markets and the impacts of airport privatisation on costs and efficiency.

One of the most important considerations for aviation operators is the level of service they provide to their customers and issues of airline and airport service quality are addressed in this Volume. Of course, both objective measures and individual customer perceptions of service quality depend not only on material assets and infrastructure but also on airline and airport employees delivering the standardised service expectations of their employers. As numerous industrial disputes have shown, employee dissatisfaction with terms and conditions of employment can escalate into strikes or work to rule which have the potential to seriously damage both a company’s reputation and its bottom line. Managing people in aviation is thus critical to aviation performance and productivity and the essays in this Volume examine not only the effect of low cost carriers on industrial relations but also the role of gender in the delivery of, particularly airline, services.