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Advocacy Skills for Health and Social Care Professionals
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Most professionals working in health or social care are required to act as advocates as part of their work. A social worker may want to obtain extra money or a particular service for a client; a housing official may need to help a tenant whose benefit has been delayed by a local authority; a voluntary body may decide to challenge a statement of special education needs for a child. This is a practical guide to advocacy skills specifically written for those in the health and social care professions. The author examines the function of advocacy within these professions and how to interview, negotiate and self-manage successfully. He provides a structure for advocacy, a guide to the ethical implication and advice on litigation and legal matters.
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