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Responsible Environmental Behavior
Factors Influencing Workers Environmental Behavior in the Finnish Service Sector Companies
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Companies and society are increasingly interested in§the environmental impacts caused by their various§actions. The environmental impacts of industrial§activities have been considerably reduced as a result§of increased economic and normative steering.§However, the majority of organizations nowadays§operate in the service sector where normative§steering is rare. This book concentrates on finding§factors that encourage environmentally responsible§behavior in service sector companies. Publications on§this area have until now been lacking. This book,§therefore, provides new empirical knowledge of office§workers environmental behavior and the factors§affecting it. The analysis should help shed some§light on the effect that employees environmental§knowledge, attitudes, social pressure, and the§company s environmental management system have on§environmentally responsible behavior. Companies§aiming to improve their environmental efficiency can§use these results in their everyday work.
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