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An important resource, this book offers detailed guidelines and tools to help trainers (both new and seasoned) to prepare for and deliver training workshops that will be meet objectives and engage participants. This comprehensive book offers step-by-step information that walks trainers through all phases of the workshop process. The book contains best practices for scheduling, notifying participants, introducing the program, setting up the space, practicing the presentation, engaging the participants, establishing rapport, preparing materials, taking risks, facilitating discussions, creating action plans, following up on what is learned, and much more.